Customer Information

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Customer Satisfaction Procedure

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sales or s ...

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Chemical Paint Spotting
Airborne pollutants can fall upon and attack painted vehicle surfaces causing blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. ...

Engine Coolant Temperature Gauge
Metric English This gauge shows the engine coolant temperature. If the gauge pointer moves toward the shaded area, the engine is too hot. In eAssist vehicles, the engine coolant warnin ...

Measurement of weights
Secure loose items to prevent weight shifts that could affect the balance of your vehicle. When the vehicle is loaded, drive to a scale and weigh the front and the rear wheels separately to determ ...