Buick LaCrosse: How OnStar Service Works - OnStar Additional Information - OnStar - Buick LaCrosse Owners ManualBuick LaCrosse: How OnStar Service Works

Automatic Crash Response, Emergency Services, Crisis Assist, Stolen Vehicle Assistance, Vehicle Diagnostics, Remote Door Unlock, Roadside Assistance, Turn-by-Turn Navigation, and Hands-Free Calling are available on most vehicles. Not all OnStar services are available everywhere or on all vehicles. For more information, a full description of OnStar services, system limitations, and OnStar terms and conditions, see www.onstar.com (U.S.) or www.onstar.ca (Canada); contact OnStar at 1-888-4-ONSTAR (1-888-466-7827) or TTY 1-877-248-2080; or push services require a vehicle electrical to speak with an Advisor. OnStar services require a vehicle electrical system, wireless service, and GPS satellite technologies to be available and operating for features to function properly. These systems may not operate if the battery is discharged or disconnected.

OnStar service cannot work unless your vehicle is in a place where OnStar has an agreement with a wireless service provider for service in that area, and the wireless service provider has coverage, network capacity, reception, and technology compatible with OnStar’s service. Service involving location information about the vehicle cannot work unless GPS signals are available, unobstructed, and compatible with the OnStar hardware. OnStar service may not work if the OnStar equipment is not properly installed or it has not been properly maintained. If equipment or software is added, connected, or modified, OnStar service may not work. Other problems beyond OnStar’s control may prevent service such as hills, tall buildings, tunnels, weather, electrical system design and architecture of the vehicle, damage to the vehicle in a crash, or wireless phone network congestion or jamming.

See Radio Frequency Statement for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-GEN/210/220/310.

    Reactivation for Subsequent Owners
    Push and follow the prompts to speak to an Advisor as soon as possible after acquiring the vehicle. The Advisor will update vehicle records and will explain the OnStar service offers and opt ...

    Services for People with Disabilities
    Advisors provide services to help subscribers with physical disabilities and medical conditions. Push for help with: • Locating a gas station with an attendant to pump gas. • Finding a h ...

    See also:

    Rear park assist
    The distance monitored behind the vehicle is approximately 5 ft (1.5 m). The audible signal comes from the rear speakers. The system must be deactivated when towing a trailer, carrying bicycles i ...

    Side impact air bags
    WARNING The pressure sensors for side impact air bag control are located in the doors. Do not modify any components of the doors or door trim panels including, for example, the addition o ...

    Unlocking doors
    1. Press the button on the Intelligent Key. 2. The hazard warning lights flash once. 3. Press the button again within 5 seconds to unlock all doors. All doors will be locked automatically ...