Buick LaCrosse: Managing the Vehicle Damage 
Repair Process - Collision Damage Repair (U.S. and Canada) - Customer Information - Customer Information - Buick LaCrosse Owners ManualBuick LaCrosse: Managing the Vehicle Damage Repair Process

In the event that the vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take the vehicle there, or have it towed there.

Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by the GM vehicle warranty.

Insurance pays the bill for the repair, but you must live with the repair.

Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with the repair professional, and insist on Genuine GM parts. Remember, if the vehicle is leased, you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost.

If another party's insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company's collision policy repair limits, as you have no contractual limits with that company.

In such cases, you can have control of the repair and parts choices as long as the cost stays within reasonable limits.

    If a Crash Occurs
    If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in d ...

    See also:

    Tire And Loading Information Placard
    Tire and Loading Information Placard This placard tells you important information about the: 1) number of people that can be carried in the vehicle 2) total weight your vehicle can carry 3) t ...

    Injured persons
    NISSAN recommends that injured persons use seat belts. Check with your doctor for specific recommendations. ...

    Cleaning the wiper blades
    WARNING Before cleaning the windshield or wiper blades, switch off the windshield wipers and remove the SmartKey from the ignition lock. On vehicles with KEYLESS-GO, press the Start/Stop b ...